At Roman Sales, we understand that timely delivery is crucial when upgrading your bathroom. Whether you’re a homeowner renovating your space or a contractor working on a commercial project, our streamlined delivery options ensure your premium shower and bathroom products arrive safely and efficiently.

Standard Express Delivery

For customers who need their products quickly, our standard express service delivers via trusted carriers:

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Shipping Fee: £12.95 (applicable to all orders)
  • Tracking: Full tracking provided from dispatch to delivery

Ideal for time-sensitive projects or when you need those essential bathroom components without delay.

Free Standard Delivery

For budget-conscious shoppers and those planning ahead, we offer complimentary shipping:

  • Carrier: EMS (Economy Mail Service)
  • Delivery Time: 15-25 business days after dispatch
  • Eligibility: Automatic on all orders over £50
  • Tracking: Basic tracking information provided

Perfect for larger orders of shower enclosures, trays, or assistive bathing equipment where delivery speed isn’t critical.

What to Expect After Ordering

Our Southampton team processes all orders within 1-2 business days. You’ll receive:

  • Order confirmation email with estimated dispatch date
  • Shipping notification with carrier details when your order leaves our warehouse
  • Tracking information to monitor your package’s journey
  • Carefully packaged products to prevent transit damage

Global Reach with Local Care

While we ship worldwide (excluding select Asian and remote regions), all orders are personally handled by our UK-based team who understand the importance of:

  • Proper packaging for fragile items like shower doors and mirrors
  • Including all necessary installation hardware
  • Providing clear documentation for assistive bathing equipment
  • Meeting international safety standards for commercial bathroom products

Hassle-Free Returns

If any item doesn’t meet your expectations, we offer a 15-day return policy from delivery date. Our team can guide you through the simple return process for:

  • Unopened products in original packaging
  • Items with manufacturing defects
  • Incorrect shipments (rare, but we’ll make it right)

For specialized products like cuttable shower trays or commercial bathroom fittings, please contact our team at [email protected] before returning.

Pro Tip for Contractors & Commercial Clients

Planning a large installation project? Contact us in advance to discuss:

  • Bulk delivery discounts
  • Staggered shipments for phased projects
  • Special requirements for ADA-compliant products
  • Commercial-grade packaging for hotel or care home installations

The Roman Sales Team
22 Bedford Pl, Southampton, SO7H 8XN
[email protected]