Privacy Policy

Last Updated: [Insert Date]

At Roman Sales (“we”, “us”, or “our”), operating through showerpartssale.com, we are committed to protecting your privacy and handling your personal information with transparency and security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, payment information (processed securely through our payment gateways)
• Commercial Information: Purchase history, product preferences (especially relevant for our trade and commercial clients)
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, navigation patterns (particularly important for understanding our diverse customer groups: homeowners, commercial clients, and accessibility-focused buyers)
• Communication Data: Correspondence through email, phone, or chat regarding orders, products, or services

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for bathroom products, including anti-slip shower trays, assistive bathing equipment, and commercial bathroom solutions
• To provide customer support and respond to inquiries about our products
• To improve our website experience and product offerings based on the needs of our three primary customer groups
• To send transactional communications (order confirmations, shipping notifications)
• To prevent fraud and enhance the security of our payment systems
• To comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our website, processing payments (PCI-DSS compliant processors), shipping orders, and providing customer service
• Commercial Partners: With manufacturers or suppliers when necessary to fulfill specialized orders (particularly for commercial bathroom projects or assistive bathing equipment)
• Legal Requirements: When required by law or to protect our rights, such as in response to a court order or legal process
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

We do not sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We implement robust security measures appropriate for an e-commerce business selling premium bathroom products:

• PCI-DSS compliant payment processing
• Encryption of sensitive data in transit (SSL/TLS) and at rest
• Regular security audits and vulnerability assessments
• 3D Secure authentication for card payments
• Limited access to personal data on a need-to-know basis

Despite these measures, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes for which it was collected (including warranty periods for bathroom products)
• Comply with legal obligations (such as tax and accounting requirements)
• Resolve disputes and enforce our agreements

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data under certain circumstances
• Restriction: Request restriction of processing in specific situations
• Objection: Object to certain types of processing
• Data Portability: Request transfer of your data to another service provider where applicable

To exercise these rights, please contact us using the information below. We may need to verify your identity before processing your request.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enable essential website functionality (e.g., shopping cart for bathroom products)
• Analyze website usage to improve our services for homeowners, commercial clients, and accessibility-focused buyers
• Personalize your experience based on your browsing behavior (e.g., showing relevant bathroom solutions)

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., manufacturers of shower trays or assistive bathing equipment). We are not responsible for the privacy practices of these external sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy regularly.

11. Contact Us